Travel Info
Everything you need,
before you board.
Baggage
Economy
1× carry-on (7kg) + 23kg checked. Additional bag $60 online, $85 at airport.
Premium Economy
1× carry-on (7kg) + 28kg checked. Extra bag included on select international routes.
Business
2× carry-on (7kg each) + 32kg checked. Excess baggage $12/kg (25% off if purchased online in advance).
Check-in
Online
Opens 24h before departure. Closes 90 min before international, 60 min before domestic.
Airport counter
Closes 60 min before domestic, 90 min before international.
Bag drop
Closes 45 min before all departures. Priority lanes open for Gold and Platinum members.
Security
Arrival window
Arrive 2h early for domestic, 3h for international. Peak season add 30 minutes.
Liquids
100ml limit in a single sealed clear bag. Larger items should go in checked baggage.
Boarding
Begins 40 min before departure. Gate closes 15 min before. Have passport and boarding pass ready.
Special Assistance
Wheelchair
Complimentary at booking or up to 48h before. Meet-and-assist available on request.
Priority boarding
Automatic for reduced-mobility passengers, unaccompanied minors, and travellers with infants.
Medical devices
Approved medical devices carried free of charge and outside baggage allowance.
FAQ